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Over the years Ausinspect has been reluctant to have a testimonials page on the web site, simply because we are humbled by the opportunity to carry out inspections and provide people with information so they can make informative decisions. Our view has always been that by being given the opportunity to provide a service, we must carry out the works to the best of our ability each and every time.

I was urged by Dean Fenwick & others to have a testimonial page so those seeking a building and/or pest inspection can gain a better perspective on the services Ausinspect provides.

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 Hi Steve,

Thanks again for the very detailed and thorough written report but honestly I enjoyed the video the most especially because I can now inspect the house with your expert narration again and again, the fact that you completed the report so quickly is even more astonishing. I feel so much more informed. Superb work!

Cheers,
 Joel

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Thank you Stephen for your advice. I think you are the best pest inspector ever, I really appreciate your time and advice.

I would recommend you to everyone and will use you again for future inspection.

Thanks,

Meisie

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Hi Steve,

We just watched the Video Report after reading through the lengthy written report. Very thorough - thank you.
We are very impressed with your prompt response to our request, effort and detail that you have put into the report and video.

Thank you very much,

Des and Donna

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Hi Stephen,

Sorry it took us long time to get back to you. Thank you very much for quick turn around with the building inspection we required. The video was fantastic and your commentary and suggestions extremely helpful. We are just exchanged contracts today to buy that house. Thanks again and will highly recommend your services to our friends and families.

Thanks and regards,
Larisa and Phillip P

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Hi Steve

Thank you for doing the report so promptly.

I'm impressed by the detail you go in to. The video is a great feature.

Mark
30th June 2011

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Hi Steve,

Just wanted to thank you for the building and pest report that you did for us this week. You were recommended to us as you were said to be very thorough. You didn't disappoint in that regard and you also provide a really efficient service. We were impressed with the ease of the booking process and how quickly you actually got the job done and got the documentation to us, not to mention the comprehensive video footage. The video really helps in understanding exactly which areas you are talking about in the report. Good job!

Kind Regards,

Tathra and David Bor
17th June 2011.

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Hi Steve,
Just wanted to drop you a quick note to relay how happy Emma and I have been with the service you have provided us – extremely quick turnaround, and a detailed, pragmatic commentary with the video that makes the evaluation of all that crucial information much easier for novices such as ourselves! Very much appreciated, and have already recommended you to friends also looking to buy.

Cheers,

Rhod
 

14th June 2011

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Hi Steve,

Thank you very much, I found the video very very helpful, especially the comments on reasons for the problems and future improvements. I will watch it a couple more times and may give you a quick call later the week if I have more questions.

Thanks again for the quick and high quality work, really appreciated.

Ying Tang

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24th May 2011

Hi Steve,

Thank you so much for the video and report, amazing quality in record time.

Cheers,
- Mike

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12th May 2011

Hi Stephen,

Thank you for the report and video report and not to mention the time frame in which you did the job, very detailed and exactly to the point, the video made this sort of thing easy to understand

Thanks again,

Regards

Effie

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Hello Steve,

It was great to hear your voice again. I’m sure you have been keeping yourself busy.

I am about to purchase another property in Pyrmont and would like the best man in town to carry out an such an inspection.

I was chatting with some friends and heard horror stories about not getting a building report and it scared me. My friend said she didn’t get a building report because her solicitor told her not to, anyways that the builder was sleeping with the strata and the strata report came back with nothing wrong. When she moved in she found heaps of repairs required for the building.

I can’t remember if you only inspect the apartment only or if you also do the building (eg concrete cancer etc etc). If it’s possible, could you also do the block? I know it’s a BIG building but I’m happy to pay more for peace of mind.


Regards,
Sonia

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11 May 2011

Thanks so much for the detailed report and video. You obviously do a very thorough job, and we appreciate that.

Emma

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9th May 2011

Thanks Stephen,

Just a lot of vendor junk that needs to be moved and a lot of cleaning and updating for us !

Appreciate your prompt service.

Kind regards,

Mic & Solvi

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2nd May 2011

Hello Stephen

Thank you for submitting your revised Visual Timber Pest and Building Reports with attached video of the inspection and video advice emails. We have reviewed this paperwork and the accompanying video reporting and it is approved for use under your insurance cover.

If you have any further inquiry please do not hesitate to contact me.

Regards

Gary Byrne

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Dear Steve,

I wish to formally write to you and thank you for the reports you provided my wife and I on two occasions.

Purchasing a property is a daunting exercise and the last thing anyone wants is ‘surprises’ of a financial nature post a purchase.

Hence why after extensive searching on the internet we settled for your company to perform both Building and Pest inspections for us.

The first time we spoke you inspected an old wooden based home in Turrella NSW. We were excited at the prospect of ‘doing it up’ to become our family home and investment.

You soon put us back onto the right path by providing us evidence of substantial termite infestation and structural concerns. Your Thermal imaging technology is without a doubt invaluable! Your 68 page report with both written and photographic data was both informative and easy for a layman such as myself to understand.

What was an exciting prospect instantly became a nightmare of financial magnitude! Thanks for the ‘save’!!

The second time we spoke was with regards to an apartment in Kogarah. As the Strata Corporate Body had seeked an independent assessment on ‘building defects’ I was concerned as to what they were and where we would stand. Once again your report was extensive, informative, honest and the outcome was a positive one for my wife and I – we now know what to look out for, what are of concern and what are not and as a result are now the proud owners of the apartment!!

 Thank you for a wonderful service, in particular the speed at which both reports were done (less than 24hrs in the last case). I would have no hesitation in recommending you to anyone and suggest that every purchaser should take up your service to make sure their purchase is everything they are hoping for!  

All the very best to you!

Regards,                               

Dean Fenwick & Eliete Brito

 

Dated 26th August 2008

 

 

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G'day Steve, I was just visiting your website and saw your testimonial section so I thought I would send mine in, in case you would like more comments.
 
Dear Steve, My wife and I wish to formally thank you for your extremely professional services that you have provided us.
Fortunately and unfortunately, I guess, we have been fortunate to use your services three times now for building and pest inspections. On two of those occasions you were able to detect extensive termite damage (bad news) amongst other things, which saved us from a costly mistake. The third occasion the seller provided a building and pest but we knew with your thoroughness that a complete inspection would be done. Third time lucky and finally you could give us some good news.
For anyone that is buying any type of home, I totally recommend Steve and Ausinspect to do the most complete and comprehensive inspection that is possible.
 
Thank you again,
 
Simon and Kelly Field. 

 

Dated 3rd September 2008

 

 

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Dear Steve,

My wife spoke with you on Tuesday about doing a building and pest inspection on our Putney property.  There was a vendor’s building report that came with the contract which we made our decision to purchase on.  However, what we really need is a far more detailed sort of report along the lines that you have provided to us in the past through Makinson & d’Apice.  We found these very good documents which gave us a sense of the maintenance plan that we would need to put in place if we had been successful with those properties.  So I was hoping that you could do that in both terms of structural building and structural pest.  Call if you want to discuss – I faxed the form yesterday

Jack

 

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G'day Stephen,
 
Thanks for your prompt inspection of the property, and I would also like to congratulate you on the quality of the report, your attention to detail is outstanding, and the agent was also very impressed, and it may well result in ongoing work for you, if desired.
 
Your opinions expressed at the rear of the report are a good tonic in terms of a homeowners' duties in regards to a good programmed maintenance regime.
 
My Father is a retired carpenter with a building/estimation background, and I am a fitter/machinist with mechanical and electrical engineering qualifications operating in a mechanical plant maintenance environment.
 
We have the capabilities to carry out non-structural renovations to a tradesman-like standard, and time is no object when it is your own project!!!
 
We had conducted our own earlier visual inspections, and you have echoed all of my concerns, and certainly given me many more things to consider and strategies to adopt.
 
As you are aware, we have had rainfall of biblical proportions in the Blue Mountains recently, and the house is obviously being left closed for abnormally long periods of time, which creates its own set of problems as you noted.
 
We already had agreed to carry out the following as a matter of priority:
1: Remove all rubbish from site and under house (a real pet hate of mine).
2: Remove the central heating, ducting and replace with r/c air conditioning and a slow-combustion stove (personal preferences).
3: Replace fascias with metal fascia (have had quotes).
4: Remove garden shed, and utilise the slab for relocation of the water tank, including first-flush diverters.
5: Locate the hot water service externally at rear/side of house (instantaneous gas).
6: Revise/ improve storm water flows.
7: Kitchen to be upgraded.
8: Bathrooms to be upgraded.
9: General carpentry/paintwork repairs to finishes and fits (doors/windows/etc)
 
Based on your report, I would definately be activating the following strategies (in addition to the above) without delay:
1: Improve ventilation to ceiling space (whirlybirds, or similar).
2: Improve underfloor ventilation (access grilles instead of doors, additional air vents).
3: Chemical termite barriers, and regular inspections, with a follow-up treatment program.
 
I have only one question: in your opinion, (generally speaking) will whirlybirds improve the ceiling ventilition sufficiently, or is there something better I should use?
 
I have friends who are roofing contractors, they install them, but they don't seem to have much faith in them?!?!
 
Thanks again for your help.
 
Regards,
 
Nigel

 

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Hi Stephen,
 
I have received your Report and Invoice/Receipt.  Many thanks for your extremely prompt attention and a very comprehensive and detailed Report. 

 

It appears as though the Toongabbie Villa will be my new home but I will go through your report thoroughly tomorrow.  

 

Thanks again,

Mick

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Dear Steve,

My wife spoke with you on Tuesday about doing a building and pest inspection on our P........ property.  There was a vendor’s building report that came with the contract which we made our decision to purchase on.  However, what we really need is a far more detailed sort of report along the lines that you have provided to us in the past through M.......... & d..........  We found these very good documents which gave us a sense of the maintenance plan that we would need to put in place if we had been successful with those properties.  So I was hoping that you could do that in both terms of structural building and structural pest.  Call if you want to discuss – I faxed the form yesterday

Jack

 

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Hi Steve,

I just wanted to follow up my sms with a proper thank you for the work you did (please feel free to use this as a testimonial).

Once again my partner and I would like to express our gratitude for the extremely quick turn around time that you took to organise, conduct and write up the building and pest inspection report for the property we were interested in. The fact that we were able to book it in over the weekend and have the report delivered the same day you conducted the inspection gave us the information and confidence we needed to make an educated offer on the property in a timely manner that worked out to be crucial to our success. Your report was so easy to understand, extremely thorough and the photos really helped to visualise the issues you raised. We also really appreciated that you had a frank approach to the overall condition of the house and didn’t just tell us everything in a doom & gloom manner that is so often the case with other building and pest inspection reports!

I would happily recommend your services to my friends & family!

Cheers,
Phillipa

 

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Steve,

Is it possible you could conduct an inspection of an attic space in our house next week some time? (preferably on Tuesday, wednesday or thursday)? You will see from the attached that a pest inspection was conducted pre-inspection but the attic space was not included.

While the building inspection part of the report was comprehensive the pest report was lame and I do not want an inspection carried out by them again - especially if preventative care is required. Perhaps you could advise me on a better course of action and costs?


Many thanks,

Jo

 

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Good work mate.

I'll be asking builder to fixed most these things.

Cheers
Sandip

 

 

Steve,

That’s great – thanks for that. Extremely informative. One thing that does worry me is the existence of asbestos – should I be having someone in to remove it or is it quite OK as it is? Could you let me know please?

Neil

 

 

Ausinspect will expand on this page in future as we receive compliments or constructive criticism from our clients.

There is no doubt that kind words such as those above, gives us endless satisfaction for the work we have done.

Stephen Koelewyn - NSW Builders Licence 45109c   -   Building Consultant Licence BC213 (Now Obsolete)  -   Pest Control Licence 2025
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Last modified: Thursday, 02 February 2012

AUSINSPECT is well equipped to carry out specialised building works, termite treatments, termite nest location, termite nest eradication, effective repairs to buildings and property maintenance. We own our own machinery and truck for efficient, cost effective undertaking of works, our specialty is the repair of termite damaged and decayed structures.

   

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